PT Pinkfab Moda Indonesia We are an online social fashion startup that helps young adult women up to 25 and teenage girls discover, share, and shop for their favorite styles. At PinkEmma, we believe that delightful and inspiring fashion should be accessible and affordable to everyone. Our clothes are produced and handpicked from many sources that we believe represent the current style spectrum of teenagers and young adult women.
Customer Service Assistant
Jawa Barat - Bandung
Responsibilities:
- Attracting potential customers by answering product and service questions; suggesting information about other products and services. Assist customers in making a decision about a product to buy
- Resolving product or service problems by seeking clarification on the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Process orders, forms, applications and requests
- Prepares product or service reports by collecting and analyzing customer information, record details of inquiries, comments and complaints, and record details of actions taken
- Follow up on customer interactions
- Communicate and coordinate well with internal departments
Requirements:
- Female, Max age 27 years old
- Candidate must possess at least a Diploma, Business Studies/Administration/Management, Commerce, Marketing or equivalent.
- Required skill(s): Communication Skill, Computer Skill, Good Typing Skills, Listening Skills
- Good knowledge of customer service principles
- .Have a sales or marketing experience
- At least 1 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Bandung.
- Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
- Good problem analysis, problem solving and good listening skills
- Must be able to work for shift or weekend
Do you think she could be you? If you do, please email us your complete CV at: eliana@pinkemma.com. We look forward to hearing your story
Lowongan Kerja 2013
Published:
2012-12-04T05:01:00+07:00
Title:Lowongan Kerja PT Pinkfab Moda Indonesia, Customer Service, Bandung
Rating:
5 On
22 reviews